StockedUp Privacy Policy
Effective Date: 23rd June, 2026
StockedUp ("we", "our", "us") operates a mobile application that connects users with foodstuff vendors.
1. Information We Collect
We may collect:
- Personal information (name, phone number, email address)
- Delivery address
- Order details and transaction history
- Wallet activity, including funding, spending, and transfers to other users
- Referral activity, including who referred you and who you have referred
- Device information (IP address, device type)
2. How We Use Information
We use collected data to:
- Process and deliver orders
- Connect users with vendors
- Maintain accurate wallet balances and process wallet-based payments and transfers
- Administer the referral program, including verifying eligibility and issuing rewards
- Detect and prevent fraud or abuse of the wallet and referral features
- Improve app performance and user experience
- Communicate updates, promotions, and support
3. Sharing of Information
We may share information with:
- Vendors to fulfill orders
- Payment processors, to facilitate wallet funding and order payments
- Service providers (e.g., hosting, analytics)
- Legal authorities when required
We do not sell user data.
4. Data Security
We implement reasonable security measures to protect your data, including wallet balances and transaction records, but no system is 100% secure.
5. User Rights
Users can:
- Request access to their data
- Request deletion of their account/data
Please note that deleting your account does not entitle you to a cash refund of any remaining wallet balance, in line with our Terms of Service.
6. Third-Party Services
We may use third-party tools (e.g., payment processors, analytics services) which have their own privacy policies.
7. Children's Privacy
Our app is not intended for children under 15.
8. Changes to This Policy
We may update this policy. Changes will be posted in the app.
9. Contact Us
Email: privacy@stockedup.africa
Customer care: 081-0443-6235